Posted time October 1, 2025 Location saudi arabia Job type Full-time

Own L2-level operations for WebLogic, WebLogic HTTP , BPM , ODM within a highly regulated banking estate, ensuring availability, performance, security, audit readiness, and rapid recovery

Job Description :

Provide L2-level support for Weblogic, Weblogic HTTP , BPM , ODM in a mission-critical banking environment.

– Ensure compliance with PCI DSS, SWIFT, and local banking regulator requirements.

– Operate under ITIL processes (Incident/Change/Problem/Knowledge).

– Maintain high availability, performance, and security; participate in DR/BCP drills.

– Own complex incident troubleshooting and approved changes for the platform.

– Conduct root cause analysis for recurring incidents; implement permanent fixes.

– Tune configurations and schedule jobs to improve performance and reliability.

– Coordinate vendor TAC cases and firmware/patch planning; validate after-change health.

Required Tools & Technologies:

– ITSM (ServiceNow/BMC), monitoring (Grafana/Prometheus), vendor admin tools

– ITIL Foundation

Experience Requirements:

– 3–5 years in administration and change/incident ownership for the platform in banking.

– Clear communication with operations, security, audit, and business stakeholders.

– Evidence-driven troubleshooting; strong documentation and runbook hygiene.

– Ownership mindset with 24×7 support readiness and on-call rotation participation.