September 15, 2025 
Dubai 
Full-time Job Role:
Looking for a shipping company agency manager to oversee the operations of a shipping agency, acting as a crucial link between ship owners, operators, charterers, and port authorities. Their primary role is to ensure the smooth handling of ships, cargo, and related services at ports or terminals.
Below is a concise overview of their responsibilities:
Key Responsibilities:
- *Port Operations Coordination*:
– Arrange berthing, pilotage, and tug services for vessels.
– Coordinate with port authorities, customs, and immigration for clearances.
– Ensure compliance with local regulations and port requirements.
- *Vessel Husbandry*:
– Manage provisions, fuel, water, and other supplies for the ship.
– Arrange crew changes, medical assistance, and other crew-related needs.
– Oversee repairs, inspections, or maintenance during port calls.
- *Cargo Handling*:
– Liaise with stevedores, terminal operators, and cargo owners for loading/unloading.
– Ensure proper documentation, such as bills of lading and cargo manifests.
– Monitor cargo operations to meet deadlines and client requirements.
- *Financial Management*:
– Prepare and manage port disbursement accounts (DA) for ship owners.
– Negotiate costs with service providers (e.g., pilots, stevedores).
– Handle invoicing, payments, and cost settlements.
- *Client and Stakeholder Communication*:
– Act as the primary point of contact for ship owners, charterers, and operators.
– Provide updates on vessel status, port activities, and potential issues.
– Resolve disputes or operational challenges promptly.
- *Regulatory and Legal Compliance*:
– Ensure adherence to international maritime regulations (e.g., ISPS Code, SOLAS).
– Manage documentation for customs, health, and safety compliance.
– Stay updated on local and international shipping laws.
- *Business Development and Agency Representation*:
– Promote the agency’s services to attract new clients (ship owners, operators).
– Maintain relationships with existing clients to secure repeat business.
– Monitor market trends and competitor activities to stay competitive.
- *Team and Resource Management*:
– Supervise agency staff, including operations teams and administrative personnel.
– Allocate resources efficiently to handle multiple vessels or port calls.
– Train staff on operational procedures and compliance standards.
Skills and Qualifications:
– *Knowledge*: Strong understanding of maritime operations, shipping regulations, and port procedures.
– *Skills*: Excellent communication, negotiation, problem-solving, and organizational skills.
– *Experience*: Background in maritime logistics, shipping, or port agency operations is often required.
– *Education*: A degree in maritime studies, logistics, business, or a related field is preferred, though experience can sometimes substitute.